Privacy Policy
This page sets out what personal information we keep about you, why we need it, who sees it and how we guard it, whether you open an account, play, write to our support team or join a promotion.
Information you give us
When you register and play, we keep your name, e-mail address, home address, date of birth, phone number and the verification documents you send. For payments we keep card or e-wallet details, bank information and your billing address. We also keep what you tell our support team, what you answer in surveys and what you share when you enter a competition or giveaway.
Information we collect on our own
Your device tells us your IP address, browser and device type, and we see which pages you open and how long you stay. Cookies and similar tools remember your settings and help us measure how our pages perform.
Why we use it
We use your information to open and run your account, to process deposits and withdrawals, to answer your questions and send account updates, to tell you about promotions if you agreed to that, to spot suspicious activity and keep play fair, and to meet legal duties such as anti-money laundering checks and age checks. We rely on our contract with you, on your consent for marketing, on our legitimate interest in security and a better service, and on our legal obligations.
Who we share it with
We do not sell your personal information. We share it with payment processors, IT providers and verification services that help us run Ripper Casino, and with legal and regulatory bodies when the law requires it. If you win a jackpot and say yes, we may announce your win. Should our business be sold or merged with another, your data may pass to the new owner, and you hear about it from us first.
Storage and security
We may store or process your information outside your home country with the same level of protection. Sensitive data is encrypted, our servers sit behind firewalls, and only authorised staff can reach your data. If a breach puts you at real risk, we will tell you and the authorities. We keep information only as long as legal rules, disputes or the running of our business require, and then delete or anonymise it.
Your rights
Depending on where you live, you can ask to see the information we hold, correct it, delete it where possible, limit or object to its use, receive it in a usable format, or withdraw a consent you gave. Write to [email protected] to use these rights.
Age
Only players who have reached legal age, which is usually 18, may play with us. We do not knowingly collect information from minors and delete it if we find it.
Changes
We may update this policy. If a change is important, we will tell you on our pages or by e-mail.